The following describes the alleged non-compliance reports and how to enter and edit the data.
Search for an Existing Non-Compliance Report
Before completing a non-compliance report, you must first determine if this non-compliance issue has already been reported. To search for an existing non-compliance report, select the No Damage: Non-Compliance Report option from the TDRF Main Menu. The No Damage: Non-Compliance Report search screen is displayed. There are several ways to search:
- Enter the Discovery Date, select the County in which the incident occurred, and click the Submit button. The system displays the Incidents Reported screen.
- If there are non-compliance incidents reported for the Discovery Date and County entered, the system lists them. The table displays the incident information. Below that, a link to the report is provided, along with the Contact name and the status of the report.
- If there are no non-compliance incidents displayed that match that date and county, the incident has not been reported.
- You can also search by using a Document Key. If you have already started a non-compliance report, but saved and left the application before it was completed, the system provided you with a Document Key to use to retrieve that report. Enter the Document Key and click the Retrieve Report button. The system displays the report.
Enter New Non-Compliance Report Information
If you searched but could not locate the non-compliance incident you are reporting, click on the New Non Compliance Report button in the Incidents Reported screen to file a new incident report. The system displays the Non Compliance Report page.
Alleged Non-Compliance Information (the location of the incident) and Reporting Party Information are required to initiate a report. All fields designated by an asterisk (*) are optional data fields.
- Either enter the City, Street Number and Street Name, and/or Nearest Intersection directly, or use the Google map function to locate the incident. Click here for more instructions on using the map function.
- In the Reporting Party Information section, enter your contact information.
- If you are an excavator, click the Select Excavator button. The system displays the Excavator Information screen. If your are an Operator, click the Select Operator button. Click here for instructions on filling in operator information. If you are reporting as something other than an excavator or operator, select the Select Other button and the system displays the Public Information screen.
- Use the search section at the top of the appropriate Information page to search for an existing excavator, operator, or public contact. Enter Company Name or the City and State and click Search.
- The system returns a list at the bottom of the page that contains all contacts in the system that match the criteria entered. If the correct contact is listed, select the radio button to the right and click the Select button. The system populates the Detail portion of the page with the contact information.
- If company name is not listed, the system displays a message and you must create a new contact. To create a new contact, enter all of the required information and click Create. If there are no errors, the system redisplays the screen with that new contact information. The Create button is changed to Update for editing purposes . Note: The Texas Damage Reporting System is connected to a USPS database of valid postal addresses. If you enter an invalid address, a message is displayed at the top of the page.
- The system also adds a New Contact button to the Search portion of the page. When selected, this clears the Detail section so that you can add another new contact to the system.
- Once you have either selected an existing company or created a new one, click the Return to Report button.The report returns with the contact information displayed in the Reporting Party Information section of the page.
- You can edit the information for an existing excavator. When the information is displayed in the screen, update the data and click the Update Contact button.
- The next section is the Alleged Non Compliance Party Information in which to enter the contact information for the party you are reporting for an alleged non-compliance incident. If the party is an excavator, click the Select Excavator button. If the party is an Operator, click the Select Operator button. If the party is something other than an excavator or operator, select the Select Other button. Proceed as described in step 2 above to complete the contact information.
- Enter any remarks pertaining to the incident in the Additional Comments section.
- When all report information has been entered, click the Save Report button. The system saves the information and redisplays the page.
- Review the report and make any necessary changes. To submit the final report to the RRC, click the Submit Completed Report button. The system displays the Alleged Violations screen. Alleged violations must be selected for the report to be submitted. Click here for instructions.
Operator Contact Information
If the reporting party or the alleged non-compliance party is an operator, follow these instructions for completing the contact information:
- Click the Select Operator button. The system returns the report screen with an operator search function displayed.
- Select one of the three search criteria and enter at least three letters in the search field.
- Click the Search button. The system redisplays the report screen with the search results displayed.
- Select the correct operator from the results and click the Select Operator button that is in the search section. The system populates the reporting party or the alleged non-compliance party section information with that operator's contact information.
Use a Map to Locate an Incident
The Alleged Non Compliance Information for a report can either be entered by filling in the required fields or by using the Google map displayed on the screen. The map feature can only be used when filing the first report for an incident.
The map utilizes the standard Google map navigation and viewing tools (zooming in and out and moving directionally). Google allows you to view the map in Map format, as a satellite image, or as a hybrid (a satellite image overlaid with map details).
To position the incident location by using the map feature:
- Move the red pointer to the position on the map where the incident occurred.
- Click the Set Incident to Map button. The system redisplays the page with the address information displayed at the top of the screen corresponding to the spot on the map to which you moved the red pointer. (Location information will be either the exact address or the nearest intersection.) Note: If you move the pointer to a location that does not correspond to an actual address, the system will display a message asking you to move the pointer to an exact address location on the map.
- Use the Reset Incident Data button to set the map and location information to the original locations.
- Click the Clear Incident Data button to clear the incident information completely and start over.
You can reset the red pointer on the map to another location:
- Enter the correct address, nearest intersection and longitude and latitude (if you know it).
- Click the Set Map from Incident button. The red pointer on the map will move to the exact location you entered in the fields above.
- Use the Reset Incident Data button to set the map and location information to the original locations.
- Click the Clear Incident Data button to clear the incident information completely and start over.
Use the Close Map button to remove the map from that page. To open the map, if it has been closed, select the View Incident on Map button.
Edit or Complete a Saved Non Compliance Report
To finish an incomplete non-compliance report, go to the Texas Damage Reports Search screen. Note: You cannot edit a report that has already been submitted to the RRC.
- Enter your Document Key that was provided when you saved the report and then click the Retrieve Report button. The system redisplays the report with all fields editable.
- Continue with the report.
Header Information
When you initiate an alleged non-compliance report, the system displays a header that is updated with report information as the report is saved. This information includes:
- The report Reference Number (this is assigned by the system after the report is saved).
- Report Type
- Submitted Date (the date the report was submitted to the RRC).
- Status (this will be Work in Progress until it is submitted to the RRC).
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